Student Help Centre

Property information

• Tenancy length and dates
• Amenities
• Utility bills

Make a booking

• Booking process
• Reservation payments
• Tenancy agreements
• Providing a guarantor
• Proof of student status
• Group bookings

Rent payments

• Paying rent upfront
• Paying rent in instalments

Support and security

• Payment and data security for students
• Changing room types
• Report an issue
• Cancel a booking