How does Housemates verify users?
Landlords will be asked to provide their ID (either a passport or driving licence) upon signing up for an account. They will also be required to provide proof of ownership for each of the properties they upload to ensure they have the right to rent the property so the student gets no nasty surprises.
Students will be required to provide a suitable form of ID and confirm their student status by uploading a copy of their university acceptance letter or email. The landlord is also legally obliged to carry out a Right to Rent check and both parties can request ID during the process.
Accepted forms of ID differ by country:
- UK passport
- EEA/Swiss national passport
- A full list of suitable documents can be on GOV.UK
Please note: If you are unable to provide proof of your student status or ID you will lose your holding deposit and this will be rewarded to the landlord.